Contact us

Contact us
Back to top

Contact us

Contact us

img_Kone office lobby_contact

KONE KENYA

P.O. Box 35174-00100

Crowne Plaza Annexe, 13th Floor

Along Kenya Road

Nairobi, Kenya

Find your local office
img_Care center female_951x535

REPORT AN INCIDENT WITH YOUR EQUIPMENT (24/7)

KONE Customer Care

0800 720 130

Open 24 hours for service calls to report emergency or elevator issue

img_hightlights-marine-hp-4.jpg

KONE Customer Service

0800 720 130

Customer Service is open on Weekdays from 9 AM to 6 PM for general requests and queries.

How can we help you?

Please fill in the form and we'll contact you as soon as possible.

Sample form


How can we help you? *|I am interested in a KONE product or service|I want to contact KONE customer service




+254
 







My query is about *|Installing new equipment in a new building|Installing new equipment in an existing building|Repairing or upgrading existing equipment|Maintenance|Other
Equipment/service type *|Elevators|Autowalks|Escalators|24/7 Connected Services|Smart building solutions|People Flow planning services|Other
Equipment/service type *|Elevators|Autowalks|Escalators|24/7 Connected Services|Smart building solutions|People Flow planning services|Health and wellbeing|Other


Please notice, that when you submit this form, we will be collecting your personal data. For more information about personal data processing, please see our Privacy Statement.


Cookies

We use cookies to optimize site functionality and to give you the best possible experience while browsing our site. If you are fine with this and accept all cookies, just click the 'Accept' button. You can also review our privacy statement.

Manage cookie preferences

P.O. Box 35174-00100 6th floor, Trance Towers Building Melili and Tsavo Road Junction Nairobi, Kenya