Our maintenance services

Create a tailor-made maintenance plan for your elevators, escalators and building doors together with KONE. Choose the services that best meet your needs and stay up to date wherever you are with smart digital tools.

img_Preventive_maintenance_02_Content_block-950x540

Tailor made, just for you

With our flexible maintenance service offering, instead of settling for a one-size-fits-all solution you can pick from our wide range of services to create a tailored maintenance plan that meets your unique needs.

img_Preventive_maintenance_03_Content_block-950x540

Stay up to date wherever you are

Keeping track of past, ongoing, and upcoming maintenance work can be tough. Our digital channels, including the new KONE Mobile app, keep you and your team up to date 24/7 – wherever you are.

What options and services are right for you?

When you’re choosing what you want to include in your maintenance contract for elevators, escalators and automatic building doors, it pays to think about the needs of your building, your equipment and your users. Below are some examples of the sorts of things you need to think about.

Building

img_icon_buildings_transparant

Is your building accessible 24/7, or only during working hours? Is yours a tall building where the elevator is used a lot? What is the purpose of your building?

Users

img_icon_users_transparant-2

Do you have users with special accessibility needs? What problems might arise for you and your users if equipment like an elevator broke down?

Equipment

img_icon_elevator_transparant

How many pieces of equipment does your building have, and what brand and model are they? How old is the equipment in your building, and what kind of condition is it in?

KONE Care – preventive maintenance

img_Preventive_maintenance_04_image-banner-transparent

Preventive maintenance from KONE

Our maintenance services for elevators, escalators, and automatic building doors include essential and customizable options to meet all your service needs, big or small.

img_Preventive_maintenance_05_Content_block-950x540

Get the basics right

Our essential services cover all the basic maintenance activities for your equipment, including maintenance that you must do to comply with local legislation. Essentials include things like how you want your equipment to be maintained, help with maintenance audits, and how passengers can communicate with KONE if there’s a breakdown or emergency.

img_Preventive_maintenance_06_Content_block-950x540

Boost performance, the smart way

Take advantage of the latest in intelligent predictive maintenance with KONE 24/7 Connected Services – fewer faults, faster repairs, increased safety, and a clear picture of everything that’s going on with your equipment.

img_Preventive_maintenance_07_ Content_block-950x540

Get problems fixed fast

Our repair and breakdown services include options for every possible situation: unplanned repairs, breakdowns and other malfunctions, or shutdowns.

KONE Care – preventive maintenance

Stay up to date anywhere, any time

Real-time maintenance info at your fingertips

KONE Care – preventive maintenance

You’re in safe hands

You’re in safe hands

Learn about your maintenance journey with KONE and our intelligent maintenance services and contract options for elevators, escalators, and automatic building doors.

Related topics

Get in touch

You can use the form below to tell us more about how we can help you. One of our team will be in touch as soon as possible.

Sample form


How can we help you? *|I am interested in a KONE product or service|I want to contact KONE customer service




+254
 







My query is about *|Installing new equipment in a new building|Installing new equipment in an existing building|Repairing or upgrading existing equipment|Maintenance|Other
Equipment/service type *|Elevators|Autowalks|Escalators|24/7 Connected Services|Smart building solutions|People Flow planning services|Other
Equipment/service type *|Elevators|Autowalks|Escalators|24/7 Connected Services|Smart building solutions|People Flow planning services|Health and wellbeing|Other


Please notice, that when you submit this form, we will be collecting your personal data. For more information about personal data processing, please see our Privacy Statement.


Cookies

We use cookies to optimize site functionality and to give you the best possible experience while browsing our site. If you are fine with this and accept all cookies, just click the 'Accept' button. You can also review our privacy statement.

WELCOME TO KONE!

Are you interested in KONE as a corporate business or a career opportunity?

Corporate site

Would you like to find out more about the solutions available in your area, including the local contact information, on your respective KONE website?

Your suggested website is

We couldn't determine a local website for you

Go to your suggested website